Wikango USB Devices Driver

08-04-2021 by



If your computer doesn't recognize your connected device, you might see an unknown error or a '0xE' error. If you do, follow these steps and try to connect your device again after each step:

Windows USB (WinUSB) is a generic driver for USB devices that was developed concurrently with the Windows Driver Frameworks (WDF) for Windows XP with SP2. The WinUSB architecture consists of a kernel-mode driver (Winusb.sys) and a user-mode dynamic link library (Winusb.dll) that exposes WinUSB. Write an.inf file that installs Winusb.sys as the function driver for the USB device. Create a signed catalog file for the package. This file is required to install WinUSB on x64 versions of Windows. Attach the USB device to your computer. If drivers were not downloaded automatically by Windows Update, use Device Manager to refresh the driver from Windows Update, or contact the device manufacturer. I’m Moli, your virtual agent. I can help with Moto phone issues.

  1. Make sure that your iOS or iPadOS device is unlocked and on the Home screen.
  2. Check that you have the latest software on your Mac or Windows PC. If you're using iTunes, make sure you have the latest version.
  3. Make sure that your device is turned on.
  4. If you see a Trust this Computer alert, unlock your device and tap Trust.
  5. Unplug all USB accessories from your computer except for your device. Try each USB port to see if one works. Then try a different Apple USB cable.*
  6. Restart your computer.
  7. Restart your device:
  8. Try connecting your device to another computer. If you have the same issue on another computer, contact Apple Support.

For more help, follow the steps below for your Mac or Windows PC.


* Learn how to connect iPad Pro (11-inch) or iPad Pro 12.9-inch (3rd generation) to your computer.

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If you use a Mac

Wikango Usb Devices Driver Adapter

  1. Connect your iOS or iPadOS device and make sure that it's unlocked and on the Home screen.
  2. On your Mac, hold down the Option key, click the Apple menu, and choose System Information or System Report.
  3. From the list on the left, select USB.
  4. If you see your iPhone, iPad, or iPod under USB Device Tree, get the latest macOS or install the latest updates. If you don't see your device or still need help, contact Apple Support.

If you use a Windows PC

The steps differ depending on if you downloaded iTunes from the Microsoft Store or from Apple.

If you downloaded iTunes from the Microsoft Store

Follow these steps to reinstall the Apple Mobile Device USB driver:

  1. Disconnect your device from your computer.
  2. Unlock your iOS or iPadOS device and go to the Home screen. Then reconnect your device. If iTunes opens, close it.
  3. Click and hold (or right-click) the Start button, then choose Device Manager.
  4. Locate and expand the Portable Devices section.
  5. Look for your connected device (such as Apple iPhone), then right-click on the device name and choose Update driver.
  6. Select 'Search automatically for updated driver software.'
  7. After the software installs, go to Settings > Update & Security > Windows Update and verify that no other updates are available.
  8. Open iTunes.

If you downloaded iTunes from Apple

Follow these steps to reinstall the Apple Mobile Device USB driver:

  1. Disconnect your device from your computer.
  2. Unlock your iOS or iPadOS device and go to the Home screen. Then reconnect your device. If iTunes opens, close it.
  3. Press the Windows and R key on your keyboard to open the Run command.
  4. In the Run window, enter:
    %ProgramFiles%Common FilesAppleMobile Device SupportDrivers
  5. Click OK.
  6. Right-click on the usbaapl64.inf or usbaapl.inf file and choose Install.
    You might see other files that start with usbaapl64 or usbaapl. Make sure to install the file that ends in .inf. If you’re not sure which file to install, right-click a blank area in the File Explorer Window, click View, then click Details to find the correct file type. You want to install the Setup Information file.
  7. Disconnect your device from your computer, then restart your computer.
  8. Reconnect your device and open iTunes.

If your device still isn't recognized

Check Device Manager to see if the Apple Mobile Device USB driver is installed. Follow these steps to open Device Manager:

  1. Press the Windows and R key on your keyboard to open the Run command.
  2. In the Run window, enter devmgmt.msc, then click OK. Device Manager should open.
  3. Locate and expand the Universal Serial Bus controllers section.
  4. Look for the Apple Mobile Device USB driver.

If you don't see the Apple Mobile Device USB Driver or you see Unknown Device:

  • Connect your device to your computer with a different USB cable.
  • Connect your device to a different computer. If you have the same issue on another computer, contact Apple Support.

If you see the Apple Mobile Device USB driver with an error symbol:

Wikango USB devices driver

If you see , , or next to the Apple Mobile Device USB driver, follow these steps:

  1. Restart the Apple Mobile Device Service.
  2. Check for and resolve issues with third-party security software, then restart your computer.
  3. Try to install the usbaapl64.inf or usbaapl.inf file again.

News Story

Driver Update

We’ve released our latest Windows USB driver

We recently released our latest Windows USB driver (version 4.63.23) which supports the following devices:

  • 3rd Generation Scarlett Range
  • Clarett USB Range
  • 2nd Generation Scarlett Range
  • 1st Generation Scarlett Range
  • iTrack Solo
  • Saffire 6 USB 2.0*

Wikango Usb Devices Driver Vga

This release brings the 1st Generation Scarlett Range, iTrack Solo and Saffire 6 USB 2.0 up to the same driver versions as the 2nd and 3rd Generation Scarlett ranges and the Clarett USB range.
1st Generation Scarlett 6i6, 8i6, 18i6, 18i8 and 18i20 continue to be supported by Scarlett Mix Control 1.10.
Delivering stable driver performance is one of our highest priorities. We want to make sure that we’re doing everything we can to give the best customer experience, so you can focus on your creativity.
You can install the latest driver by selecting your product in the Downloads section of our website, then installing either Focusrite Control (2nd Gen Scarlett 6i6, 18i8 and 18i20, 3rd Gen Scarlett Range, Clarett USB Range), Scarlett Mix Control (1st Gen Scarlett 6i6, 8i6, 18i6, 18i8 and 18i20) or the standalone driver installer (1st and 2nd Gen Scarlett Solo, 2i2 and 2i4, iTrack Solo, Saffire 6 USB 2.0).
*the USB 1.1 version of the Saffire 6 USB is no longer supported. You can check which version you have by looking at the serial number on the underside of the unit: serial numbers beginning “SU” are the USB 1.1 variant, “S2” is the USB 2.0 variant.





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